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Clear answers about the platform, onboarding, pricing, and the daily optical workflow.
Product
OpticFlow is built for optical stores, workshops, and multi-branch teams that need appointments, prescriptions, orders, invoicing, and client follow-up in one workspace.
Yes. Clients can review useful order, invoice, payment, and workshop document information when the tenant plan allows portal access.
Yes. Branch context, permissions, and operational visibility are controlled by the tenant setup and the selected plan.
Billing
Yes. The billing flow supports open and past-due invoices so the tenant can review and pay from the billing area.
Yes. Billing cycle changes depend on the active provider setup and the subscription rules configured on the platform.
Yes. Public pricing reflects the currency configured by the platform.
Onboarding
OpticFlow creates your company, owner account, main branch, and tenant domain. You then access the tenant admin to continue setup.
No. The public signup generates the tenant subdomain from the company name and ensures uniqueness automatically.
