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Clear answers about the platform, onboarding, pricing, and the day-to-day prescription to payment workflow.
Product
OpticFlow is built for optical stores, workshops, and multi-branch teams that need a real prescription, quote, order, invoice, and payment workflow in one workspace.
Yes. Clients can review useful notifications, invoices, payment updates, and workshop documents when the tenant plan allows portal access.
Yes. Branch context, permissions, and operational visibility are controlled by the tenant setup and the selected plan.
Billing
Yes. Offline invoices can be cleaned up after removing offline payments, and online-paid invoices can be neutralized with an internal credit note instead of destructive deletion.
Yes. Billing cycle changes depend on the active provider setup and the subscription rules configured on the platform.
Yes. Public pricing reflects the currency configured by the platform.
Onboarding
OpticFlow creates your company, owner account, main branch, and tenant domain. You then access the tenant admin to continue setup.
No. The public signup generates the tenant subdomain from the company name and ensures uniqueness automatically.