Privacy policy

Privacy Policy

This policy explains which categories of information OpticFlow processes, why that information is used, how it is protected, and which rights may apply to the people concerned.

1. Information we collect

We collect only the information required to operate the public website, handle contact requests, and provision tenant workspaces.

  • Contact details submitted through contact or signup forms.
  • Company information needed to provision the tenant and support the sales process.
  • Minimum technical data used for security, access logs, and service stability.

2. How the information is used

The information is used to answer requests, create trial workspaces, secure accounts, provide support, and improve the quality of the website and application experience.

  • Respond to demo, support, and product enquiries.
  • Create owner accounts and tenant trial environments.
  • Protect the service against abuse and maintain availability.

3. Access, retention, and subprocessors

Access to data is restricted to authorized personnel. Data is retained only as long as needed for operations, support, security, and applicable legal obligations.

  • Internal access follows a need-to-know basis.
  • Technical logs and backups may retain limited traces for security and continuity purposes.
  • Technical providers may be involved for hosting, e-mail, or payments where required to operate the service.

4. Your rights

You may request access, correction, or deletion of data where the applicable legal framework allows it. For any request, use the contact details published on the website.